Last updated: 24 September 2026
Tangled Wire Digital is a sole-trader business operated by Martin Croft.
This privacy policy explains how personal information may be used when you visit this website or contact Tangled Wire Digital.
Information you provide
If you contact Tangled Wire Digital by email, or through the contact form on this website, I may receive information such as your name, email address, website address and anything else you choose to include in your message.
This information is used only to respond to your enquiry, discuss or provide requested services, and deal with any related administration.
Tangled Wire Digital does not sell personal information and does not use enquiry details for unrelated advertising or marketing.
Information collected automatically
Like most websites, the hosting and security systems supporting this site may process limited technical information such as IP addresses, browser information, request details and server logs. This information is used where necessary to operate, protect and troubleshoot the website.
Why information is used
Personal information may be processed where necessary to:
- respond to an enquiry;
- take steps at your request before entering into an agreement;
- provide an agreed service;
- operate and protect the website and business;
- meet legal, accounting or regulatory obligations.
Depending on the circumstances, the lawful basis will normally be taking steps before or performing a contract, complying with a legal obligation, or the legitimate interests of operating and protecting the business.
Sharing information
Personal information is not sold or rented to third parties.
Information may be processed by service providers used to operate the business, such as website hosting or email providers, where this is necessary to provide those services. Information may also be disclosed where required by law.
How long information is kept
Personal information is kept only for as long as reasonably necessary for the purpose it was collected for, including dealing with enquiries, providing services and meeting any legal or accounting requirements.
Information that is no longer required will be deleted or securely disposed of when appropriate.
Your rights
Depending on the circumstances, UK data-protection law may give you rights over your personal information, including the right to ask for access, correction or deletion, or to object to or restrict certain uses of it.
To ask about personal information held by Tangled Wire Digital, email:
hello@tangledwiredigital.co.uk
You also have the right to raise concerns with the Information Commissioner’s Office (ICO).
Changes to this policy
This policy may be updated if the website, services or way personal information is used changes.